Eternity Modern Canada Reviews

"Eternitymodern.ca" is an online furniture store. The store offers a variety of products, with some customers expressing satisfaction with their purchases. For instance, one customer had a positive experience with the purchase of a table, praising the product's quality and the store's delivery service. Another customer was pleased with their Womb Chair. However, there are also reports of less satisfactory experiences. Some customers have raised concerns about the quality of the products, such as a Eames Management Highback Office Chair and an Egg Chair, questioning whether the materials used were as advertised. There have also been complaints about the store's customer service and return policies. It's important for potential customers to consider these reviews when making a purchase decision.

The website eternitymodern.ca accepts the following payment methods: credit cards, debit cards, electronic bank transfers, and any other payment methods specified during the checkout process. All payments must be made in the currency indicated during the checkout process.

The return policy of eternitymodern.ca requires that the return request must be submitted within 14 days of delivery, and products must reach their warehouse within 30 days from the delivery or pick-up date. Once received in good condition, a refund will be issued to the original payment method. If that option is unavailable, store credit equal to the refund amount will be provided. The return shipment must be independently arranged, with associated costs covered by the customer. Products with scratches, stains, damages, or modifications can't be returned. Standard Curbside Shipping and White Glove Shipping charges from the original order can't be refunded once these services have been provided. It's important to retain the original packaging if considering a return.

Orders from eternitymodern.ca are processed and packaged before being shipped. The shipping window can take up to 15 business days from when the order leaves the warehouse in California to the final shipping destination.

The Shipping & Return Policy for eternitymodern.ca is as follows:

Once orders have been processed, they may be shipped out without any prior notification to the customer. After an order has been shipped out, all cancellation requests will be subject to the return policy. Eternity Modern generally does not accept exchanges, and in such cases, orders are subject to the return policy, and a new order must be created for the product desired.

Please note that a customer mentioned they were asked to return ship the chair and pay a 20% restocking fee when they received a defective chair. This information might be helpful for understanding their return policy.

For more detailed information, please visit the official website of Eternity Modern.